Terms of service
Welcome to Everypax at https://everypax.com. These Terms of Service govern your access to and use of this website, including browsing and purchasing products through it. By using this website, you agree to comply with these terms and the applicable policies referenced herein.
1. Use of the Website
You agree to use this website only for lawful purposes. You must not use the website for fraudulent or unlawful activities or engage in conduct that may interfere with its proper operation, the experience of other users, or website security.
If we have reasonable grounds to believe that an activity violates these terms or applicable law, we may take appropriate measures to the extent permitted by law.
2. Product Information
Everypax primarily offers ceramic tea sets and glass tea sets.
We make reasonable efforts to ensure that product images, descriptions, specifications, and other information are accurate and clear. However, perceived product colors, appearance, and dimensions may vary depending on display settings, photography lighting, and other factors. Please review the descriptions and specifications on each product page carefully before purchasing.
If we identify errors in product information, we may correct or update the relevant content.
3. Prices and Payment
Product prices and applicable charges are based on the information displayed at checkout. Before submitting an order, you are responsible for reviewing the products, quantities, delivery address, applicable charges, and order total.
Payment must be completed using an available payment method provided during checkout. Orders enter the relevant processing stage after payment has been confirmed.
If an obvious pricing error, product availability issue, or other material order information error occurs, we may contact you to confirm how to proceed. Where necessary, we may cancel or adjust the order in accordance with applicable policies and legal requirements.
4. Order Confirmation and Cancellation
Submitting an order does not necessarily mean that processing has been completed. Order confirmation, payment status, and subsequent handling are determined by the website checkout process and related notifications.
If you need to modify or cancel an order, please contact us as soon as possible. Once an order has entered processing or has been dispatched, we cannot guarantee that a modification or cancellation will be possible.
If an order cannot be fulfilled or must be canceled, we will handle the matter according to the circumstances and applicable policies.
5. Shipping
Shipping destinations, applicable charges, and available shipping methods are determined by the information displayed at checkout.
Actual delivery times may be affected by the destination, carrier arrangements, customs procedures, weather, public holidays, and other factors. Any estimated delivery times are for reference only and do not guarantee delivery by a specific date unless expressly stated otherwise.
Please refer to our Shipping Policy for further information.
6. Returns and Refunds
Return requests, item condition requirements, return shipping costs, and refund procedures are governed by the Returns and Refunds Policy published on this website.
If an item arrives damaged, defective, or inconsistent with your order, please contact customer support with your order number and relevant photos so we can review the situation.
These terms do not affect any consumer rights you may have under applicable law.
7. Intellectual Property
Unless otherwise stated, the text, images, product descriptions, logos, graphics, page designs, and other content on this website are protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, or use website content for commercial purposes without authorization from the relevant rights holder, except where permitted by applicable law.
8. Third-Party Services
This website may use or link to payment tools, websites, or other services provided by third parties. Such services may be subject to their own terms of service and privacy policies.
Please review the relevant terms before using independently operated third-party services. We will accept responsibility to the extent required by applicable law.
9. Limitation of Liability
We make reasonable efforts to maintain website functionality and information accuracy, but we do not guarantee that the website will always operate without interruption, remain entirely error-free, or be unaffected by technical issues.
To the extent permitted by applicable law, we do not assume liability beyond that required by law. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or affects any consumer rights protected by applicable law.
10. Privacy Policy
Our collection, use, and processing of personal information are described in our Privacy Policy. Please review that policy before using the website or submitting personal information.
11. Changes to These Terms
We may update these Terms of Service to reflect changes in our business operations, website functionality, or applicable requirements. The revised version will be published on this page and will apply from the date of publication unless otherwise stated.
We encourage you to review this page periodically for the latest terms.
12. Contact Us
If you have any questions about these Terms of Service or our website services, please contact us using the details below:
- BRAND: Everypax
- LEGAL COMPANY NAME: LANDIA INTERNATIONAL TRADE LIMITED
- OWNER / REPRESENTATIVE: Zhilong Chen
- CUSTOMER SUPPORT EMAIL: [email protected]
- SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
- Customer Support Phone: +852 65382917
- WEBSITE: https://everypax.com
- BUSINESS ADDRESS: Unit 89, 3/F, Yau Lee Centre, No. 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong